Salesforce consultants for Melbourne SMBs
Salesforce that fits how your business actually works.
Pentasoft helps small and medium businesses around Melbourne set up, fix and get more out of Salesforce, without the enterprise price tag or the jargon.
Telstra · Australia Post · CGU
The problem we solve
Most growing businesses don’t have a Salesforce problem. They have a “we bought Salesforce and nobody uses it properly” problem. Maybe the setup was rushed, the data is a mess, or the person who configured it has moved on. Your team is back to spreadsheets, and you’re paying for licences that aren’t pulling their weight.
That’s where we come in.
What we do
New implementations
Starting fresh? We’ll set Salesforce up around your sales process, not a generic template, and get your team using it from day one.
Health checks and clean-ups
We review your existing org, untangle the clutter, fix broken automation and get your data back into shape.
Automation and integrations
We connect Salesforce to the tools you already use and automate the repetitive work your team shouldn’t be doing by hand.
Ongoing support
Need someone on call for changes, training and questions? We offer flexible support arrangements sized for smaller teams.
Salesforce broken right now? Rapid Response starts within 4 business hours →
Real results for real businesses
A few examples of how we’ve helped businesses get more from Salesforce.
Online ticketing
Sales Cloud · Live in 3 months
One view of customers, sales and ticket inventory, with leadership dashboards and upsell insight.
Waste management
Sales & operations · ~6 months, 2 phases
From paper and spreadsheets to digital contracts with DocuSign and mobile driver run sheets.
Fleet services
Health check · Phased rollout
200+ licences, low adoption, turned into the platform behind marketing, sales and service.
Why work with us
We’re a small, independent team, so you deal directly with the consultants doing the work rather than an account manager. We work only with SMBs, so we understand tight budgets and teams where everyone wears several hats. And because we’re local to Melbourne, we can come to you when face-to-face helps.
How it works
1. Talk
A free, no-pressure conversation about where you’re at and what’s not working.
2. Plan
A clear, fixed-scope proposal so you know what you’re getting and what it costs.
3. Build
We configure, test and train your team.
4. Support
We stay available as your business grows.
Ready to make Salesforce work for you?
Let’s have a chat about your setup. No hard sell, just honest advice.